If you plan on having any work done around your home, it’s essential to be aware of the risks rogue traders pose. These individuals often cold-call householders, offering their services at a discount, but typically perform subpar work or overcharge for their efforts. You can take several simple measures to protect yourself from such unscrupulous practices.
What are rogue traders or doorstep scams?
Imagine you’re at home one day when you hear a knock at the door. A supposed tradesperson—often a roofer, driveway builder, or gardener—is standing there. They claim they’re already working in your area.
The individual states they’ve noticed some urgent work that needs to be done at your home and offers their services for a cash fee. Alternatively, they may offer to patch up a small job for a surprisingly low cash-in-hand price.
The immediate temptation and consequences
You might not want to let this opportunity slip by, especially if you’re concerned about potential damage to your property. Given the urgency, you agree to their price.
However, the scammer may trick you into paying the full amount upfront before any work begins. They might also find ‘additional problems’ once they start, requiring immediate extra cash. Sometimes, they may only complete part of the work or disappear after receiving a partial payment.
Warning signs of a rogue trader
They refuse to give you a written quote
Without a written quote, verifying company details, comparing prices, or contacting them if issues arise becomes challenging. Always aim to obtain at least three itemised quotes for any work needed and ensure you fully understand what each quote includes.
They pressure you into an urgent decision
Take your time deciding on home repairs by someone at your doorstep. Explain calmly that you need time to obtain other quotes. A reputable tradesperson will understand. If the work is necessary, take the time to ask other tradespeople questions about why the work is needed and why they recommend certain materials. Consult friends, family, and neighbours—they may also have helpful advice or know a reliable tradesperson.
They have no online presence, reviews and samples of work
Not all tradespeople are active on social media or comparison websites, but these platforms can provide valuable insights through reviews and examples of their work. Conducting a quick online search can help you read about other people’s experiences with them.
They say they’re doing work locally
Seeing a tradesperson’s previous work and speaking to past customers can be beneficial. Ask about their experience: were they respectful of the property? Was the quote accurate? Consider this a warning sign if the tradesperson claims to be doing local work yet cannot show you any.
They tell you to withdraw cash while they set up
Avoid paying upfront for home improvement work. A small deposit is sometimes acceptable after you’ve received a written quote or relevant paperwork, but the total amount should only be paid upon completion of the job.
Are you seeking a home improvement remortgage?
Whether you plan to renovate your home, expand your family’s space, or envision a new bathroom or the kitchen of your dreams, we can help. To explore your home improvement remortgage options, contact the Henry Dannell team today.
Please note: a mortgage is secured against your home or property. Your home or property may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it.
